Privacy Policy

Best Outsource Staff Solutions, LLC (“BOSS,” “we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy applies to the BOSS website, getBOSSnow.com, bestoutsourcestaffsolutions.com and bestofficestaffsolutions.com, and our mobile service (collectively, our “Service”), and describes how we collect, protect, use and share information gathered about you on our websites. By using our Service, you agree to the terms of this Privacy Policy, our Terms of Use, and our Acceptable Use Policy.

Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use.

BOSS intends for its website and mobile app to be accessible to all those who are interested in its services and in conformance with the standards established by the World Wide Web Consortium and applicable law. If you have any problem accessing our website or mobile app, please let us know by emailing more@getbossnow.com

1. INFORMATION WE COLLECT

Categories of personal information we collect can include:

Information you provide to us directly. BOSS collects personally identifiable information on the Service when you interact with us, such as when you engage with the BOSS Service through your mobile device or interact with our website. The personal information we collect may include your name, mobile number, mailing address, email address, date of birth, and any other information necessary to fulfill your request. You should feel free to decline to provide any information that we request, however, please note that doing so may make it impossible for BOSS to fulfill your request. We use the information that we collect to provide the products or services that you request, to improve and customize our Service, and to contact you about special promotions and new products. We also receive personally identifiable information when you apply for a job in the “employment” section of the website. Any such information gathered through that section will be used solely to evaluate whether your background and experience make you a candidate for a career with BOSS.
Information We Collect from Third Parties. We may collect information about you from the parties and services that we engage to provide your requests. We may also collect information about you from third party services and from publicly available sources. For example, we may receive information about you when you interact with our site through various social media, for example, by liking us on Facebook or following us on Twitter or by logging in to our service through Facebook, Twitter or any other third party login. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website.

Controlling Use of Your Data

When required to submit Data, you will have options to restrict our use of that Data. These options may include:

Requesting a copy of your Data held by BOSS
Withdrawing consent for processing your Data necessary for using BOSS services (excluding instances where processing is required by law)
Requesting deletion of your Data from BOSS servers and databases in accordance with the GDPR

Please note that in certain cases, termination of BOSS products or services may be necessary if the requested information is necessary for their delivery. This includes receiving updates on our offerings and participating in events, promotions, or other activities.

Functionality of the Website

To access and utilize all features and functions of the Website, you may be required to submit certain Data.
In order to use BOSS services, Users must provide consent for the use of their Data by BOSS LLC. as outlined in this privacy policy. Refusal to provide consent may result in access to BOSS services being blocked. Users have the right to revoke consent at any time.
You may also choose to restrict the use of Cookies by adjusting your internet browser settings. For more information, please refer to the Cookies section below.

2. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGY TO COLLECT INFORMATION

Pixel Tags and Cookies

We and our third party partners may automatically collect certain types of usage information when you visit our website or use our Service. For instance, when you visit our website, we may send one or more cookies—a small text file containing a string of alphanumeric characters—to your computer that uniquely identifies your browser and lets us enhance your navigation through the site. A cookie may also convey information to us about how you use our website (e.g., the pages you view, the links you click, how frequently you access our website, and other actions you take on our website), and allow us to track your usage of the Service over time. We may collect log file information about your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on our website, domain names, landing pages, pages viewed, and other such information. The information allows for more accurate reporting and improvement of our website.

We also use an email delivery and marketing company to send emails. Pixel tags and cookies are used in those email messages and at our website to help us measure the effectiveness of our marketing and how visitors use our site. Pixel tags (sometimes also called “clear GIFs”) are small graphic files, invisible to the human eye, which allow websites or other online services to track users. BOSS and our third-party advertising company use pixel tags in HTML-enabled email to track whether (and when) the recipient opened the message.

We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our website. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving our website. When you access our website by or through a mobile device, we may receive or collect and store a unique identification number associated with your device (for example, a UDID, IDFA, Google Advertising ID or similar), mobile carrier, device type and manufacturer, and phone number.

We may use the data collected through cookies, log file, device identifiers, location data and pixel tags to: (a) remember information so that you will not have to re-enter it the next time you use our Service; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our website and our email communications; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our website. The information we collect through these tracking technologies may be linked to the Personal Information you have chosen to share with us when you register.

Third Party Tracking And Online Advertising

We permit third party online advertising networks to collect information about your use of our website over time so that they may play or display ads that may be relevant to your interests on our website as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. You may “opt out” of the collection of any information through cookies or other tracking technology by managing the preferences or settings on your browser or mobile device. However, if you decide not to accept our cookies, your ability to use some features on our site may be impaired. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit https://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at https://www.networkadvertising.org). We are not able to respond to Do Not Track signals sent by your browser at this time. Depending on your mobile device, you may not be able to control tracking technologies through settings. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at more@getbossnow.com.

3. SHARING OF YOUR INFORMATION

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Choices About Your Information” section below.

We may share your personal information with:

With our representatives in order to perform your requested service. Each of our Representatives is required to abide by a confidentiality agreement with regard to your requested services.
Third-party vendors and other service providers as needed to fulfil your request, such as retail merchants, restaurants and delivery companies;
Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, billing, payment processing, hosting, and record-keeping services. BOSS uses Stripe to process payments and does not store your payment information or process payments. However, your information, including payment information, may be stored by third parties that transmit or process this data on our behalf, including Stripe and Twilio, which transmits text messages on our behalf. This Privacy Policy does not govern the data practices of our third party service providers.
Other companies whose products or services may be of interest to you;
Other parties in connection with any company transaction, such as a merger, sale of all or a portion of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings; and
Third parties as required by law or subpoena or, if we reasonably believe that such action is necessary, to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, integrity, or reputation of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of BOSS, our Users, or others.

We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

4. YOUR CHOICES ABOUT YOUR INFORMATION

How to Control Your Communication Preferences

You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., information about your orders, changes/updates to our products or features of the Service, technical and security notices). If you want to opt-out of having your information shared with third parties for marketing purposes, you may contact us directly at more@getbossnow.com.

By providing your mobile phone number to request our Service, you consent to receive SMS messages from BOSS and you are responsible for all messaging and data charges that may apply. You can opt-out of receiving SMS messages by texting “STOP” at any time in response to a SMS communication. For assistance, text “HELP” at any time.

Modifying or Deleting Your Information

If you have any questions about reviewing, modifying or deleting your information, you can contact us directly at more@getbossnow.com. BOSS may retain your information for a commercially reasonable time for backup, archival, or audit purposes.

5. HOW WE STORE AND PROTECT YOUR INFORMATION

Storage and Processing

Your information collected through our website may be stored and processed in the United States or any other country in which BOSS or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which BOSS or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping Your Information Safe

BOSS cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through our website. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. Please be aware that transmission of information over the internet is not entirely secure and is done at your own risk. We cannot guarantee the absolute security of your Data during transmission to the Website. In the event that any information under our control is compromised as a result of a breach of security, BOSS will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Security

BOSS is committed to the security of your Data. We have implemented reasonable physical, electronic, and managerial procedures to safeguard and secure the Data collected through this Website.
If password access is required for certain parts of the Website, it is your responsibility to keep your password and access credentials confidential.
While we strive to protect your personal Data, please be aware that transmission of information over the internet is not entirely secure and is done at your own risk. We cannot guarantee the absolute security of your Data during transmission to the Website.

6. General

You may not transfer any of your rights under this privacy policy to any other person unless permitted by the applicable Data Privacy Laws. BOSS may transfer its rights under this privacy policy where it reasonably believes that your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will be deemed deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
No delay, act, or omission by BOSS in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.
This Privacy Policy is governed by and interpreted in accordance with the laws of California. Any dispute, controversy, or claim arising under, out of, or relating to the validity, interpretation, and performance of this Privacy Policy shall be referred to and finally determined by the competent courts of the Province of British Columbia, and British Columbia law shall apply.
For any questions or concerns regarding the use of your User Data while using BOSS, please contact BOSS’s chosen Data Protection Officer by sending an email to more@getbossnow.com.
Every user of BOSS has a variety of rights regarding the use of their data, including the right to lodge a complaint with a supervisory authority.

7. ADDITIONAL INFORMATION FOR RESIDENTS OF THE EUROPEAN ECONOMIC AREA (EEA) UNDER GDPR

BOSS wants to ensure that you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request BOSS for copies of your personal data. A small fee may be charged for this service to cover retrieval costs.
The right to rectification – You have the right to request BOSS to correct any information you believe is inaccurate. You also have the right to request completion of information you believe is incomplete.
The right to erasure – You have the right to request BOSS to erase your personal data under certain conditions. You may also contact the relevant BOSS directly to erase your data.
The right to restrict processing – You have the right to request BOSS to restrict the processing of your personal data under certain conditions.
The right to object to processing – You have the right to object to BOSS’s processing of your personal data under certain conditions.
The right to data portability – You have the right to request BOSS to transfer the data we have collected to another organization or directly to you under certain conditions.

If you make a request, BOSS has one month to respond. To exercise any of these rights, please contact us at more@getbossnow.com with the subject line “GDPR Request”. Please note that emails with any other subject line may not receive a response within the same timeframe.

EU Representative:

If you are an individual in the EU, you can also contact our EU representative, [Name], who is based in the Republic of [Location]. [Name] has been appointed as BOSS’s representative in the EU pursuant to Article 27 of the GDPR regarding the processing of personal data activities that take place in the EU. To make an inquiry, please write to [Name] at [Location].

8. ADDITIONAL INFORMATION FOR RESIDENTS OF CALIFORNIA, VIRGINIA, COLORADO, CONNECTICUT, AND UTAH

California law requires us to provide California residents with specific information regarding the collection, use, and sharing of “personal information” as defined in the California Privacy Rights Act and its implementing regulations (CPRA), which amended the California Consumer Privacy Act (CCPA). Other states, including Virginia, Colorado, Connecticut, and Utah, have also passed similar data privacy laws. Collectively, these laws are referred to as State Data Privacy Laws.

We do not sell personal information as defined under CPRA and other State Data Privacy Laws. We also do not share personal information for direct marketing purposes with third parties.

If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, we will provide you with the rights, privacy, or protections afforded by the applicable State Data Privacy Law.

9. SENSITIVE PERSONAL INFORMATION

BOSS may collect and process sensitive personal information as defined under certain State Data Privacy Laws. This may include information such as social security numbers, driver’s license numbers, account log-in credentials, precise geolocation data, racial or ethnic origin, religious or philosophical beliefs, contents of communication, and health-related information. The collection and processing of such information will be carried out in accordance with the applicable State Data Privacy Laws and BOSS’s privacy practices.

10. HOW WE SOURCE, USE, DISCLOSE, AND RETAIN PERSONAL INFORMATION FOR BUSINESS PURPOSES

The following chart provides details on the categories of personal information we collect, their sources, how we use and share them, and how long we retain them for BOSS’s business purposes:

Examples

Collected

A. Identifiers

Real name, email address, postal address, online identifier (username, user ID), IP address, device ID

Yes

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

Social Security number, driver’s license number, passport number, bank account number, credit card number, debit card number, employment history

C. Financial information

Credit card details, bank account details, transaction records

Yes

D. Protected classification characteristics under California or federal law

Age, race, color, national origin, citizenship, religion or creed, marital status, medical condition, disability, sex, sexual orientation, gender identity, veteran or military status

E. Commercial information

Purchase history, order details, products or services considered or purchased, customer preferences

F. Biometric information

Fingerprints, faceprints, voiceprints, retina or iris scans, genetic information

G. Internet or other similar network activity

Browsing history, search history, website interactions, cookies and tracking technologies, advertisements clicked

H. Geolocation data

Physical location, GPS coordinates, location history

I. Sensory data

Audio recordings, video recordings, photographs

J. Professional or employment-related information

Employment history, job title, performance evaluations, professional qualifications

K. Non-public education information

Education records, grades, transcripts, student ID numbers

L. Inferences drawn from other personal information

User preferences, behavior patterns, psychographic profiles, personalized recommendations

If you would like to exercise any of your rights or have any questions, please contact us at more@getbossnow.com with the subject line “State Data Privacy Inquiry.”

Personal information does not include:

Publicly available information from government records.
De-identified or aggregated consumer information.
Information excluded from the CCPA’s scope, such as health or medical information covered by HIPAA and CMIA, or clinical trial data, personal information covered by sector-specific privacy laws including FRCA, GLBA, FIPA, and the Driver’s Privacy Protection Act of 1994.

We obtain personal information from the following sources:

Directly from our clients or their agents, such as when you sign up on our website or our client’s website.
Indirectly from our clients or their agents, through information collected while providing services to them.
Directly and indirectly from activity on our website or our clients’ websites, including entries through our website portal and automatically collected website usage details.
From third parties that interact with us in connection with the services we provide.

Use of Personal Information

We may use or disclose the personal information we collect for the following business purposes:

To fulfill or meet the reason for which the information is provided.
To provide you with information, products, or services that you request from us.
To provide you with email alerts, event registrations, and other notices concerning our products, services, or events that may be of interest to you.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collections.
To improve our website and present its contents to you.
For testing, research, analysis, and product development.
As necessary or appropriate to protect the rights, property, or safety of us, our clients, or others.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CPRA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the collected information for materially different, unrelated, or incompatible purposes without providing notice.

Sharing Personal Information

We may disclose your personal information to third parties for a business purpose. When we do so, we enter into a contract that requires the recipient to keep your personal information confidential and use it only for the specified purpose.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose: Category A – Identifiers.

We disclose personal information to the following categories of third parties for a business purpose: our affiliates, service providers, and third parties authorized by you or your agents in connection with the products or services we provide to you.

In the preceding twelve (12) months, we have not sold any personal information.

If you are a resident of California, Virginia, Connecticut, Colorado, or Utah, applicable State Data Privacy Laws provide you with certain rights regarding your personal information. These rights may include:

The right to know what personal information we collected about you, including the specific pieces of personal information, the categories of personal information collected, the sources of the information, the business or commercial purpose for collecting or sharing the information, and the categories of third parties with whom we share the information.
The right to delete personal information we collected from you, subject to certain exceptions.
The right to correct inaccurate personal information we maintain about you.
The right to opt-out of the sale or sharing of your personal information, to the extent applicable.
The right to limit the use or disclosure of sensitive personal information beyond certain express uses.
The right to receive non-discriminatory treatment for exercising your privacy rights.

If you would like further information regarding your legal rights under applicable State Data Privacy Laws or would like to exercise any of these rights, please contact us at more@getbossnow.com.

We will honor the requests available under applicable Data Privacy Laws, and we may ask you to verify your identity or provide additional information to better understand your request. Requests related to Customer Records should be directed to the respective Customer. If we receive direct requests from Applicants regarding Customer Records, we may refer them to the appropriate Customers and await further instructions on processing the request.

11. Requests Submitted by Authorized Representatives

You may submit a request through someone holding a valid Power of Attorney or an authorized agent acting on your behalf. Authorized agents must have written permission to make a request on your behalf and must provide the necessary information to verify your identity directly with us. We will require any purported authorized agent to submit proof of authorization to make requests on your behalf.

12. Additional Information for Nevada Residents

Under Nevada law, certain Nevada residents may opt out of the sale of covered information for monetary consideration. Covered information includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows contact physically or online. We do not engage in such activity, but if you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of the sale of your covered information by emailing us at privacy@getbossnow.com. We will take reasonable steps to verify your identity and the authenticity of the request.

13. Additional Information for Non-U.S. Residents

BOSS only collects, processes, stores, and retains Personal Information as needed for specific purposes described in this Policy. We transfer Personal Information to various global locations, including the United States, to facilitate our global operations. Non-EEA countries may not offer the same level of personal data protection as EEA countries. By using our Platform or Services, you consent to the transfer, use, and disclosure of information about you as described in this Policy. Adequate safeguards will be implemented to ensure compliance with applicable data protection rules.

14. Rights of Access, Portability, Rectification, Erasure, Withdrawal, and Restriction/Limitation

You have the right to inquire about the processing of your Personal Information, request access to that information, request it in a portable format, restrict or limit certain processing, and ask for correction, amendment, or deletion of inaccurate Personal Information. You may also have the right to withdraw your consent where applicable. You can exercise these rights by accessing, removing, supplementing, and/or correcting the relevant information in your account or by submitting a request to more@getbossnow.com. We may not be able to erase your Personal Information in all cases and will inform you if we are unable to do so.

15. Accessing and Modifying Your Personal Information

If you believe that an item of Personal Information about you is inaccurate and cannot be updated through account settings, please contact us as described above with a description of the inaccuracy and the desired correction. We strive to maintain the accuracy and integrity of Personal Information and respond to rectification requests promptly. However, we may not be able to modify your information in all circumstances, especially if it has been shared with a Customer.

16. Exercise of Rights Generally

We will honor the requests described above and available to you under applicable Data Privacy Laws. Exemptions may apply in denying or partially fulfilling requests. We may ask you to verify your identity or provide additional information to better understand your request. If we do not comply with your request, we will explain why. If you are not satisfied with our response, you have the right to make a complaint to the data protection authority in your jurisdiction.

17. CHILDREN’S PRIVACY

BOSS does not knowingly collect, process, maintain, or solicit any information from anyone under the age of 16 or knowingly allow such persons to register as Users. In the event that we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 16, please contact us at more@getbossnow.com.

18. THIRD PARTY WEB SITES AND SERVICES

In order to provide our Service, it is necessary for us to share your information with third parties (such as restaurants, travel agencies, retail merchants, etc) who help us provide our Services to you. Because of the BOSS nature of our Service, you may not know the identity of the third party vendor or service provider we share your personal information with in order to fulfil your request until your request has been fulfilled. We do our best to work with only reputable service providers, but we are not responsible for the data collection and use practices of these third party services. By electing to use our Service, you agree that we may share your personal information with these service providers for the purpose of fulfilling your request.

Our website may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, or linked from our website and your interactions with any third-party website or service are subject to that third party’s own rules and policies.

19. PRIVACY AND CHANGE OF CONTROL

In the event BOSS goes through a business transition, such as a merger, reorganization, financing, change of control, or acquisition or sale of all or a portion of our business, we may transfer your personal information as part of the transaction.

Changes of Business Ownership and Control

BOSS may undergo changes in ownership or control, which could involve the sale or transfer of all or part of BOSS. In such cases, any Data relevant and necessary to the transferred part of the business will be transferred along with it. The new owner or controlling party will be bound by this privacy policy and allowed to use the Data for the purposes for which it was originally provided. Opt-outs will continue to be honored.
BOSS may also disclose Data to prospective purchasers or parties involved in the acquisition or restructuring of our business, subject to strict confidentiality and compliance with the GDPR.
We will take all necessary steps to ensure the protection of your privacy and compliance with the GDPR in these instances.

20. CHANGES TO OUR PRIVACY POLICY

By using our Service, you consent to the collection, use and storage of your information by us in the manner described in this Privacy Policy. We reserve the right to make changes to this Privacy Policy from time to time. If this Privacy Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Your Comments Are Appreciated

Contact Information:

If you have any questions or comments about this notice, our Privacy Statement, or the ways in which we collect and use your personal information, or if you wish to exercise your rights under California law, please do not hesitate to contact us at:

Email: more@getbossnow.com with the subject line of “PRIVACY Request”

Postal Address:

Data Protection Officer,

NettiWorld,

1001 Bishop St. #2685A,

Honolulu, HI 96813

more@getbossnow.com.

This Privacy Policy was last updated on September 25, 2023.